Typical reaction to a suggestion is instant:
"NO THATS CALL OF DOODY CANT HAVE THAT"
http://www.youtube.com/watch?v=uDPYoP-WR7A (skip to 0:42)
Personally I love character customization provided it is done right.
However in Ace I admit its not exactly essential and it would mean creating some more menus/interface etc (do you know how long it took us to get the "Are you sure you want to quit? y/n" dialogue?)
Regardless atm, I cant see it happening, personally I would far rather see; Mortar (one that is
not off-map artillery) or HMG or a Pistol or something. Character Customization is pretty low on the "to-do" list if it's there at all.
Sometimes I give myself the creeps.
Sometimes my mind plays tricks on me.